NYC Shelter Health
Mental Health SPOA
Mental Health Single Point of Access Services
- Apply Here SPOA Referrals Portal
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NYC DHS Health Services Office SPOA Referral Guide
Trainings
Trainings specifically for DHS shelter staff referring clients to Mental Health SPOA:
- "Mental Health SPOA: Training for NYC Department of Homeless Services" presentation slides
- For upcoming online SPOA trainings, register here
Guidance
General guidance on the Mental Health SPOA program:
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Archived recording of the NYC Health Department step-by-step training on navigating the SPOA online portal
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SPOA Infographic: Mobile Behavioral Treatment and Care Coordination Services (PDF)
Resources
Important resources of client information required for successful referrals:-
PSYCKES (Psychiatric Services and Clinical Knowledge Enhancement System). Eligible providers can use this platform to review case history to support clinical care coordination, applications for health services such as for ACT, and supportive housing applications.
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Shelter Observational Mental Health Assessment This form can be completed by shelter staff to support SPOA (ACT, IMT, or Care Coordination) applications, or other applications for mental health services
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For help determining if a client is eligible for SPOA services or completing the clinical parts of the application, contact:
dhs-medicaloffice@dhs.nyc.gov -
For questions related to a SPOA referral, email NYC Health Department at SPOA@health.nyc.gov or call 347-396-7258.
Find more mental health resources in the Shelter Mental Health Toolkit.