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NYC Shelter Health

Mental Health SPOA

Mental Health Single Point of Access Services

This page is for DHS-affiliated shelter staff referring clients to Mental Health Single Point of Access (SPOA) services, including Shelter-Partnered Assertive Community Treatment (SPACT), Intensive Mobile Treatment (IMT) and Non-Medicaid Care Coordination (NMCC).

 

Trainings

Trainings specifically for DHS shelter staff referring clients to Mental Health SPOA:

  • "Mental Health SPOA: Training for NYC Department of Homeless Services" presentation slides
  • For upcoming online SPOA trainings, register here

Guidance

General guidance on the Mental Health SPOA program:


Resources

Important resources of client information required for successful referrals:

  • PSYCKES (Psychiatric Services and Clinical Knowledge Enhancement System). Eligible providers can use this platform to review case history to support clinical care coordination, applications for health services such as for ACT, and supportive housing applications.

  • Shelter Observational Mental Health Assessment This form can be completed by shelter staff to support SPOA (ACT, IMT, or Care Coordination) applications, or other applications for mental health services


For questions related to a SPOA referral, email NYC Health Department at SPOA@health.nyc.gov or call 347-396-7258.