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Serving New Yorkers_Care Compassion
 
June 2, 2026
 

 

Dear Community Partner,

 
New York State has announced that the 2025-2026 Cooling Assistance benefit component will close on Friday, June 5, 2026, at 5pm.
 
All applications received on or before the deadline will be processed. Households are encouraged to submit an application prior to this Friday’s deadline.
 
Applications for the Cooling Assistance benefit can be submitted electronically through ACCESS HRA, in-person by visiting a HEAP office, or by calling the DSS OneNumber at 718-557-1399. 
 
To help New Yorkers find relief from the heat, New York City cooling centers will be open throughout the five boroughs during heat emergencies. To find a cooling center, including accessible facilities closest to you, call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) or visit the City's Cool Options Map to find free, air-conditioned places to stay cool during the extreme heat. 
 
Thank you for your ongoing partnership, and for all that you do every day to help New Yorkers in need.
 
Sincerely,
 
Office of Community Outreach
NYC Department of Social Services
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NYC Department of Social Services, 4 World Trade Center, New York, New York 10007, United States

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